Feedback form

Your valuable feedback ensures that we continue to provide high quality services to our clients.

We are open to any compliments, complaints, suggestions or general enquiries.

Regardless of whether your feedback is critical of our service, you are entitled to be treated fairly and respectfully by our workers and Board members at all times.

You may choose to remain anonymous, however, we may not be able to investigate your feedback properly if we do not have your complete details.

If you are a current client, your complaint will be treated as a private matter and will not affect your stay or limit your access to our facilities in any way.

You may select more than one options

Please be as specific possible to allow us to follow up your valued feedback.

You are also able to upload and attach documents or photographs as evidence below.

If you are a current client, your complaint will be treated as a private matter and will not affect your stay at Toora or limit your use of Toora services in any way.

Please include a phone number or email address that we can contact.

What systemic or policy changes have been made as a result of this feedback